Job Title: Quality Assurance Engineer
Department: Information Services
Reports To: Business Analyst and Quality Assurance Supervisor
Rate: Up to 55/hr
Overview
Our client is looking for a Quality Assurance Engineer who can serve as the primary liaison between product owners, business stakeholders, developers, and leadership while leading IT initiatives and driving successful solution delivery. This role supports projects of varying size, promotes continuous process improvement, and helps maintain strong stakeholder satisfaction.
What You Will Do
Project leadership
Lead projects by facilitating discovery sessions, translating requirements into user stories and storyboards, running grooming sessions, and coordinating delivery activities
Manage multiple concurrent projects while meeting deadlines and deliverables
Use Azure DevOps to manage user stories, tasks, bugs, and sprints with transparency and traceability
Quality assurance
Execute manual and automated test cases for new and existing features
Perform functional, integration, security, data conversion, performance, and user acceptance testing
Document, track, and drive defects through resolution and support ongoing patch and production testing
Documentation and communication
Create procedures and knowledgebase articles, and provide demos to end users to gather feedback
Translate technical solutions into clear language for nontechnical stakeholders
Required Qualifications
Bachelors degree in Information Technology or Business Administration, or equivalent work experience
3 years of experience in systems development, or a proven track record as a BA QA I
Experience supporting a call center CRM platform and related modules and workflows
Working knowledge of Windows Forms or web applications, IVR systems, FileNet, and data warehouse or SQL jobs
Proficiency with Microsoft Word, Excel, and PowerPoint
Nice to Have
Experience with Beyond Compare and Visio for process and flow documentation
Ability to write simple to complex SQL queries and mentor junior team members
Experience with defect tracking systems and Azure DevOps or TFS
Familiarity with black box, grey box, and white box testing approaches, plus automated test strategy
Deliverables You May Produce
Business process flows
Functional requirements
Agile user stories
Presentations
Functional system specifications
Management reports
Test requirements, test cases, and test plans
User acceptance criteria checklists
Warehouse Generalist - Senior Warehouse Generalists at the senior performance level work with minimal to no supervision and are capable of working as the single point of contact within a customer's space if required by the position. They are expected to demonstrate ...
...This 60+ yr. old TL/LTL carrier is looking to further expand their 30+ yr. old Freight Brokerage division in the Los Angeles region. The ideal candidate will have a successful sales track record in North American ground freight brokerage with a desire to work remotely...
...leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If youre excited by change,... ...Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Trkiye. This...
...Job Description Are you an experienced Telecom / Network Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Telecom / Network Engineer to work at their company in La Crosse, WI....
...Officers can serve in patrol, traffic, investigations, and K-9 assignments. Other collateral opportunities include instructor positions (Firearms and Force Options Team), Regional SWAT, Mobile Field Force, 10851 Task Force, CSI, Regional Major Accident Investigation Team,...