Job Description

What is a House Manager (HM)? A House Manager (HM) oversees a residential home and works in conjunction with an Assistant House Manager and alongside Direct Support Professionals. This residential-based position is a supervisory role that requires candidates to take their prior leadership experience to the next level with guidance and support from a Residential Coordinator. What will I actually be doing every day? As an HM you will be responsible for overseeing the day-to-day operations of a residence. This may include staff supervision, coordination of all supports and services, medication auditing, and more. HMs mentor staff to create a full integrated and dynamic team, including training, role modeling, and evaluating staff progress to identify areas for improvement and growth. They are involved in hiring, performance improvement, advancement, and recommendations for progressive discipline of staff. HMs also coordinate with core team members to ensure continuity of care for the people we support. Days can be challenging and busy but also filled with laughter, learning, and special moments. What characteristics are you looking for in your HM? An effective HM will have a positive attitude and a history of leading others. A HM must have excellent written and verbal communication skills, as the position juggles the needs of staff and the people we support. HMs are responsible for the training and development of new staff through coaching and mentoring, including the implementation of agency policies, procedures, and initiatives. HMs also serve as the primary contact for the family members of the people we support, so clear and respectful communication is essential. What certifications or skills do I need to be a HM? A HM must have a high school diploma or GED, a clean/valid NYS Driver’s License, and the ability to lift/push/pull 50 lbs. A HM must have at least 2 years of prior experience working as an AHM (or equivalent). While prior supervisory or leadership experience is required, the organization provides ongoing staff training and development to ensure you have the knowledge and skillset necessary to do your job well. Why would I want to work at New Hope Community? New Hope Community is a dynamic organization providing high-quality programs and services to people with intellectual and developmental disabilities. With a reputation as one of the region’s best employers, New Hope promotes from within and maintains a diverse workforce dedicated to improving the lives of the people it serves. As a premier employer in Sullivan County, New Hope employs approximately 650 staff members. Our staff enjoy a large variety of benefits including excellent hourly wages, bonuses, in-depth training, advancement opportunities, and health and fitness classes. Additionally, New Hope provides identity fraud protection, term life insurance, tuition reimbursement, and more. Salary : The salary range for this position is $60,405.80 - $66,646.00. Start your career with New Hope Community — Work where it matters! Qualifications Required High School diploma or better. NYS Driver's License. Ability to lift/push/pull 50 lbs. Experience 2 years of Supervisory Experience and 2 years of Experience working with people who have developmental disabilities. Licenses & Certifications NY State Driver's License is required. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr New Hope Community, Inc.

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