Job Description

Epic-Certified IT Project Director - SF Dept of Public Health 1070

Location: San Francisco, CA
Salary: $165,334 $235,326
Appointment Type: Permanent Civil Service
Recruitment ID: PBT-1070-157570
Application Opening: 10/24/2025
Application Deadline: On or after 11/9/2025

About the Department: The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees work to advance equity, inclusion, and diversity with a focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

Role Description

• Lead and manage crossfunctional teams supporting Epic application domains, including strategy development, planning, testing, quality assurance, documentation, and user acceptance.
• Serve as the primary liaison for Epic application teams and thirdparty partners accessing Epic tools outside the DPH Network.
• Collaborate with Workstream IT Managers and operational teams to assess workflow needs, design systems, and translate requirements into functional solutions.
• Facilitate integrated workgroups, ensure coordination between applications, and maintain implementation timelines and documentation.
• Support Epic access for all users across a complex technical environment spanning multiple institutions and a diverse suite of applications.
• Coordinate activities across SFDPH divisions, affiliate organizations, and external partners, focusing on Primary Care, Specialty Care, and Behavioral Health.
• Foster crosscollaboration with internal SFDPH operational groups to ensure alignment and continuity of care.

Common Duties

• Organize, direct, and supervise subordinate staff.
• Provide feedback and coach staff through professional development.
• Participate in goal, objective, policy, and procedure development.
• Ensure timely and efficient completion of activities.
• Assume significant responsibility for budget preparation and administration.
• Represent the department at meetings, coordinate training programs, and design, fund, and schedule external training.
• Develop, present, and maintain system and data processing applications, including hardware and software evaluation and procurement.
• Review and provide direction for system production activities; install new devices and software; perform complex system administration and support functions.

How to Qualify

Minimum Qualifications

• Epic Certification*
• Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including at least two (2) years of supervisory experience.
• Associate degree in computer science or a closely related field (or equivalent in total course credits/units) with a minimum of twenty (20) semester or thirty (30) quarter credits in computer science or a closely related field.
• Education requirements may be substituted with up to two (2) years of experience on a yearforyear basis.

Desirable Qualifications

• Specific Epic certifications: EpicCare Ambulatory, Clinical, ASAP, Orders, Willow, Optime/Anesthesia.
• Project management and process leadership experience.
• Strong communication skills.
• Proficiency with basic word processing and presentation applications.
• Knowledge of flow diagramming applications and collaboration platforms.
• Knowledge of Lean fundamentals (A3 thinking, Value Stream Mapping, Kaizen events).
• Knowledge of HL7 integration and Microsoft SQL databases.
• Working knowledge of applicable federal, state, local, and private laws and regulations related to electronic health records.
• Experience managing large teams in a complex integrated environment.

Contact

Analyst, Eliot.Watt@sfdph.org 6282716704

Applications accepted online at careers.sf.gov (supporting EEO, equal opportunity statements provided).

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